Privacy Policy

Last updated: 9 May 2026

Plain-English summary: We collect what we need to ship you a card game and email you about it, nothing more. We don't sell your data. You can ask us to delete it at any time.

1. Who we are

Squirrel Squad LLC ("Squirrel Squad", "we", "us") operates this website and the Squirrel Squad card game. If you have privacy questions, email hello@squirrelsquad.com.

2. What we collect

Order & subscription data: name, email, shipping address, country, what you ordered.
Payment data: handled by our payment processor (Stripe / Shopify). We never store full card numbers.
Site usage: pages visited, device/browser, approximate location (from IP). Used to keep the site working and improve it.
Communications: emails or messages you send us.

3. How we use it

Fulfill your order and tell you when it ships.
Send launch updates and product news (only if you subscribed — unsubscribe any time).
Run the site, fix bugs, prevent fraud, and comply with the law.
Aggregated analytics to understand which pages help families and which don't.

4. Who we share it with

We share data only with vendors that help us run the business — payment processors, shipping carriers, email providers, analytics, and hosting. They're contractually bound to use it only for our purposes. We do not sell your personal data.

We will disclose data if required by law or to protect rights and safety.

5. Cookies

We use cookies and similar tech for the site to work and to measure traffic. See our Cookie Policy for details and how to manage them.

6. Your rights

Depending on where you live (GDPR, UK GDPR, CCPA, etc.) you may have the right to:

Access the data we hold about you.
Correct it or ask us to delete it.
Object to processing or ask us to restrict it.
Receive a copy in a portable format.
Withdraw consent at any time.

To exercise any right, email privacy@squirrelsquad.com. We respond within 30 days.

7. Children

The game is for kids; the website is for parents. We do not knowingly collect personal data from children under 13 (or the equivalent age in your country). If you think a child has given us data, tell us and we'll delete it.

8. Retention

Order data: as long as needed for warranty, returns, accounting, and legal obligations. Email subscribers: until you unsubscribe, then we drop you from active lists.

9. International transfers

Our servers and vendors are based in the United States and the European Union. Where required, we use Standard Contractual Clauses or equivalent safeguards.

10. Security

We use HTTPS, encrypted backups, access controls, and reputable vendors. No system is 100% secure; if a breach materially affects you, we'll notify you and the relevant authority as required.

11. Changes

We'll update the date at the top when this policy changes and notify subscribers of material changes.

Questions? Contact us.